Refund policy
Last Updated: 2026
1. Returns
Due to the nature of food and wellness products, returns are only accepted if:
The product is damaged
The wrong product is delivered
2. Return Request
Customers must raise a return request within 48 hours of delivery.
3. Refund Process
Once the returned product is received and inspected, the refund will be processed within 5–7 business days.
4. Non-Returnable Products
The following products are not eligible for return:
Opened food products
Used products
Products damaged by the customer
SHIPPING POLICY
Processing Time
Orders are processed within 1–2 business days.
Delivery Time
Delivery usually takes 3–7 business days depending on the location.
Shipping Charges
Shipping charges may apply depending on the order value and delivery location.
